I received the following announcement from Family Tree DNA this morning:
Dear Customers,Don't forget: FTDNA's "Sizzling Summer Sale" officially ends on September 30th. If you've been thinking about getting tested, you won't want to miss this great opportunity!
Here is the latest update regarding our Lab in Houston:
Again, we want to stress that there has been no interruption in the processes related to the standard Y-DNA and mtDNA tests, which are performed in Arizona. The batch was successfully closed this week and transmitted on Wednesday, the regular day, at the regular time.
The Genomics Research Center (Houston Lab) processes the full mitochondria, autosomal, and deep clade, as well as the advanced marker tests. In the past few days we have run several DNA sequences from samples stored in Houston and the results clearly demonstrated that there was no loss or damage to the samples stored in Houston. The Houston Lab has resumed processing orders for the full mitochondria, Y-DNA deep clade and advanced marker tests. While the Lab has not yet returned to full capacity, some of you may begin seeing results as soon as Tuesday.
Many thanks again for your patience and support. We would also like to take this opportunity to say a few words of praise and express appreciation to our entire team; notably the Lab, Customer Service and IT. All have been doing an outstanding job in enabling our work to continue with a minimum of disruption. In particular, the Lab team has gone above and beyond the call of duty to normalize operations. We are so fortunate to have such a motivated and professional team in place.
This is our last update related to Hurricane Ike. Our next announcement to you will be after we have established the new date for the conference.
E-mail us anytime!
Vice-President, Operations and Marketing